Our venue doesn’t allow open flames—can you still create the candle look we want (and will it look real in photos)?

Yes. We design with premium LED pillars and tapers where open flame is restricted, and they photograph like real candlelight. We’ll verify your venue’s policy first, then tailor the design so you get the glow you want without breaking any rules.

Do you handle delivery, setup/lighting, and end-of-night breakdown?

Yes—this is a full-service rental and staging experience. Our team manages delivery, setup and lighting, and strike/breakdown, coordinating load-in/out with your planner and venue.

If a venue allows real candles, do you supply compliant glass, and what about permits?

We supply the appropriate hurricanes and glass enclosures to meet venue rules (for example, keeping the flame below the rim). If your city or venue requires a permit or special conditions, we’ll coordinate with your planner/venue. If open flame isn’t permitted, we’ll use high-end LED alternatives.

What areas do you serve and are there travel fees or minimums?

We are based in Central Massachusetts and serve all of New England (MA, RI, CT, NH, VT, ME). Travel/crew fees depend on distance and scope and are included in your custom proposal.

Can you provide a Certificate of Insurance (COI) if my venue asks?

Yes—most venues request a COI from vendors. If yours does, tell us during booking and we’ll coordinate the required documentation with your venue or planner.

How do we book, and what info do you need to build our proposal?

The easiest way is to reach out via our contact form at https://www.candlemanlux.com/contact with your event date, venue/location, guest count, and any floor plan or inspiration photos. We’ll confirm availability and tailor a concept based on our services at https://www.candlemanlux.com/services. From there we’ll share a written proposal and next steps.

How far in advance should we book (and do you hold dates)?

Availability goes fast in peak New England season (roughly May–October). As a general rule, most couples secure key vendors 9–12 months out; if you’re inside that window, contact us at https://www.candlemanlux.com/contact to check your date. We don’t hold dates without a signed agreement and retainer.

FAQs from
Our Clients

Yes. We design with premium LED pillars/tapers where open flame is restricted, and they photograph like real candlelight. (One client even noted guests thought the LEDs were real.) We’ll verify your venue’s policy first, then tailor the design.
Yes! This is a full-service rental/staging experience. We manage delivery, setup + lighting, and strike/breakdown so your planner and venue can stay on timeline.
We bring the right hurricanes/glass enclosures to meet venue rules (e.g., flame below the rim). For cities/venues that require permits or specific fire-safety conditions, we coordinate with your planner/venue; if open flame isn’t allowed, we switch to LED.
We’re based in Central Massachusetts and serve all of New England (MA, RI, CT, NH, VT, ME). Travel/crew fees vary by distance and scope and are included in your custom quote.

Please message us on our contact page to ask about your specific location.
Most venues ask vendors for a COI; if yours does, let us know and we’ll coordinate the documentation with your venue or planner.
The easiest way is to reach out via our contact form with your event date, venue/location, guest count, and any floor plan or inspiration photos. We’ll confirm availability and tailor a concept based on our services (staging, LED/real-wax options, setup & breakdown). From there we’ll share a written proposal and next steps.
Availability goes fast in peak New England season (roughly May–October). As a rule of thumb, most couples secure key vendors 9–12 months out; if you’re inside that window, contact us to check your date. We don’t hold dates without a signed agreement and retainer—start at our contact page candlemanlux.com/contact to confirm availability.

FAQs from Our Clients